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PaperWork Baykuş Academy

Self-Sufficient Organizations That Design Their Own Processes

Baykuş Academy is a hands-on training and certification program that has helped PaperWork customers and solution partners master the platform for more than 10 years.

Through free monthly training sessions, participants learn to build workflows, electronic forms, document structures, reports and integrations using PaperWork's low-code, AI-powered infrastructure.

Our goal is to develop capable teams that don't just use PaperWork, but can turn their business needs into their own solutions.

PaperWork Baykuş Academy

Baykuş Academy Training Program

Running the Business Analysis Process. Repeated every six weeks, our training program offers participants 11 hours of video training followed by 4 days of hands-on sessions. You can find the current program below.

A single-platform approach instead of separate applications
Current program

The next training starts on February 8, 2027.

PW End User and Design Screens (Online Training, December 7, 2026, 09:15–16:00)

Instructor: Onur Cesur, Solution Consultant

This session covers operations on the PW End User and Design screens through hands-on practice, walking through basic and advanced usage scenarios with examples.

Quality and Audit Process Application Training (Online Training, December 8, 2026, 09:15–16:00)

Instructor: Mert Mercan, Assistant Software Development Specialist

Participants will design the Quality and Audit Process in the PaperWork environment step by step, together with the instructor.

SDK Layer (Online Training, December 9, 2026, 09:15–16:00)

Instructor: Emir Taştan, Software Development Specialist

This session covers the fundamentals of the development layer, the methods used in it, and the structure and operation of electronic forms in detail.

SDK Application Training (Online Training, December 10, 2026, 09:15–16:00)

Instructor: Emir Taştan, Software Development Specialist

The software requirements of the Quality and Audit Process will be addressed and implemented as part of the SDK Application Training.

Why Baykuş Academy?

See the Bottlenecks, Uncover the Root Causes

When a new process need arises, analysis, software development, testing and rollout can take a long time. Waiting on technical teams or external resources even for small changes can slow projects down and drive up costs.

Baykuş Academy reduces this dependency by giving your employees the skills to use and build on the PaperWork platform.

PaperWork Baykuş Academy

After the training, skilled users in your organization can:

  • Design new workflows and electronic forms.
  • Make the necessary changes to existing processes.
  • Build document, task, approval and reporting structures.
  • Prepare process and form drafts with PaperWork AI.
  • Respond to new needs faster.
  • Ease communication between technical teams and business units.
  • Carry out integrations and advanced development when needed.

What Does It Bring Your Organization?

Reduces Dependency on External Resources

You no longer have to wait for consulting services for every new process or change. Your skilled teams can handle many customizations in-house.

Roll Out Processes Faster

Business units can turn their needs directly into solution designs. Analysis, development and revision times get shorter.

Keep Customization Costs Under Control

Additional service costs for small enhancements and operational changes go down.

Corporate Knowledge Stays In-House

Knowledge of how processes work, why they were designed that way and how to improve them builds up within your own teams, not only with external providers.

Build a Culture of Continuous Improvement

Employees don't just report process issues; they gain the skills to design solutions.

Get More Value from Your PaperWork Investment

By making better use of the platform's low-code, AI, document management, reporting and integration capabilities, you can expand how PaperWork is used across your organization.

What Does It Bring Our Solution Partners?

Builds Skilled, Certified Teams

Consultants and developers pass through a defined training and assessment standard and gain the skills to take on roles in PaperWork projects.

Standardizes Project Quality

Supports carrying out analysis, process design, form development, document management and integration work in line with PaperWork standards.

Enables Faster Project Delivery

Teams that use ready-made platform components and the right development methods can deliver solutions to customer needs faster.

Opens New Service Areas

Solution partners can develop process automation, document management, integration and AI-powered solutions for different industries and departments.

Increases Customer Trust

Teams of trained, certified experts strengthen the quality and sustainability of the services delivered to customers.

Hands-on training

Hands-On Training with Real Scenarios

Baykuş Academy training goes beyond theoretical programs that simply describe product features. In the application environments provided to them, participants work through a real business need from start to finish. They analyze the process, build the workflow, design electronic forms, set up document structures and implement the required development. This way, participants learn not only how PaperWork works, but how to turn a business problem into a solution on PaperWork.

PaperWork case management screen

Video training

Participants prepare for the program by watching the core topics at their own pace before the training.

Online participation

For users who can't attend in person, an online option is offered in suitable programs.

In-person hands-on training

Theory is reinforced with real use cases and exercises, guided by an instructor.

Practice environment

Each participant carries out configurations and development directly in their own dedicated environment.

Expertise

Two Expertise Tracks

PaperWork Business Analyst and Platform Expertise

This program requires no software knowledge and is designed for business analysts, process owners, quality teams, project teams and application administrators.

The training covers the following topics hands-on:

  • Core structure of the PaperWork platform
  • Process analysis and modeling
  • Low-code workflow design
  • Building electronic forms
  • Approval, task and SLA structures
  • Document and archive management
  • Business rules and routing
  • Reporting and dashboards
  • AI-assisted process and form design
  • Application management and rollout
Certification

Skills Validated by Certification

Beyond attendance, Baykuş Academy also places importance on measuring the knowledge gained.

The knowledge and practical skills of participants who complete the training are assessed through certification exams. Participants who meet the defined success criteria earn a PaperWork certificate.

With the certification system:

  • Participants' skill levels are measured.
  • A shared quality standard is established across customer and solution partner teams.
  • Experts who can take on roles in PaperWork projects are identified.
  • Expertise development within the organization becomes visible.
  • Projects are supported by experienced, validated teams.
Human-centered AI
Transformation

What Changes with Baykuş Academy?

Before

  • Every change means waiting on an external provider.
  • Long analysis cycles between business units and technical teams.
  • Even small enhancements cost time and money.
  • Many platform features go underused.
  • Process knowledge stays with a few individuals or external providers.
From draft to approval
FAQ

Frequently Asked Questions

Who is Baykuş Academy for?

Baykuş Academy is designed for business analysts, process owners, application administrators and technical teams at PaperWork customers, as well as consultants and developers at PaperWork solution partners.

Is there a fee for the training?

Baykuş Academy's regular training programs are offered free of charge to PaperWork customers and solution partners. Capacity and participation terms may vary by program.

Do I need software knowledge for the low-code training?

No. The Business Analyst and Platform Expertise program requires no software development knowledge. Participants learn to build workflows, electronic forms and reports with drag-and-drop tools.

Who can attend the SDK training?

The SDK training is intended for software developers and technical team members. Participants are expected to have basic knowledge of software development, HTML, JavaScript and related programming technologies.

Can we develop our own processes after the training?

Yes. The main goal of the program is to enable our customers to build new processes and improve existing ones on PaperWork.

Do the trainings cover AI features?

Yes. Using PaperWork AI to turn business needs into process and form drafts, prepare content, and work with AI-powered capabilities on the platform are all covered through practical scenarios.

Are the trainings hands-on?

Yes. In the environment provided to them, participants analyze a real business scenario, design its processes and forms, and make the required customizations.

Is a certificate awarded at the end of the training?

Participants who complete the training and attendance requirements can take the certification exam. Those who meet the defined success criteria earn a PaperWork certificate.

How can we apply for the training?

You can register using the application link in the current training calendar or get in touch with the Baykuş Academy team.

Contact Us

Let’s Make Your Processes Smarter Together!

Let’s explore how PaperWork’s low-code BPM, document management, ERP integration and AI solutions can be used in your organization.

What happens next?
  1. 01

    We find a time that suits you.

  2. 02

    We hold an introductory meeting.

  3. 03

    We run a demo tailored to you.

Request a Free Demo