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PaperWork BI · Included with the platform

Measure. See. Improve. Take action.

Monitor your processes, workload, target times and performance indicators in real time with PaperWork BI. Spot problems without waiting for the reporting period, address bottlenecks in time and base your decisions on real operational data.

PaperWork BI is a native part of the platform. Information captured in electronic forms, workflow activity, task durations, approvals, waiting times and SLA data automatically turn into reports and dashboards.

Measure and manage your operations from a single platform, without moving data between separate systems.

Operations view
0Open work
0Overdue work
0Completed
33%Completed
  • Procurement0
  • Quality0
  • IT0
ProcessStepStatus

  • Standard reportingNo separate reporting system investment is needed for PaperWork data.
  • As many dashboards as you needCreate reports, dashboards and dynamic dashboards.
  • Visible performanceMonitor process and team status with up-to-date data.
Visibility

You Have the Data, But Are Your Operations Transparent?

Every day, companies fill in thousands of forms, open requests, grant approvals and complete tasks. Yet this operational data often stays scattered across different applications, Excel files or manually prepared reports.

PaperWork BI brings the process where data is created and the environment where it is analyzed together on the same platform.

As a result:

  • By the time reports are ready, the information is already out of date.
  • Where processes slow down is not visible in time.
  • It is unclear which teams or employees are overloaded.
  • SLA and target time breaches are noticed too late.
  • Managers work with different versions of the same data.
  • Reporting constantly requires IT or specialist support.
  • Problems that are identified stay in reports instead of turning into action.
Connected to where data is created

Business Intelligence as a Native Part of the Process

Request date, approval step, owner, waiting time and completion information are created while the process runs. Because business intelligence comes built into the product, it connects directly to this data collected in PaperWork.
  1. In traditional BI projects, data has to be collected from different applications, prepared, transferred and connected to the reporting system.
  2. In PaperWork, form and workflow data is created directly inside the platform. That means you do not need to build separate data collection mechanisms to measure process performance.
  3. When a request was opened, which step it is waiting at, who handled it, how many times it was sent back and when it was completed are all recorded naturally by the system.
  4. With this data you can build real-time dashboards and reports, and monitor your operations as they happen.

Information in the form shows up on the management dashboard.

Form data is created: date, request type and related details become available for reporting.

Business intelligence for managers

Which work is waiting? What should I act on today?

The total number of requests alone is not enough to make a decision. You also need to see which needs are close, where the work is waiting and who should take care of it. PaperWork reports the information collected through forms together with process performance. Managers track both the content and the progress of the work from the same records.
Sample management decision · Purchase requests

Demand view

12Open requests
4Needed this week

Four requests are needed this week. Site, material and quantity details come from electronic forms; the requests have not yet been transferred to the ERP.

Sample records · Form information and process activity are evaluated together.

Can I see upcoming needs?

The manager reviews requests awaiting approval by their need date. The procurement team sees the workload for the coming days before an ERP record exists.

Benefit: near-term needs enter planning earlier.

Every process becomes visible, and operations become transparent.

Whether it is a procurement, quality, IT or any other department’s process, you can monitor the work running in PaperWork with the same reporting infrastructure. Information collected in forms, pending tasks and completion times come together. Authorized managers drill down from the overall indicator to the details of the relevant work.

  1. Filter the relevant workOn this IT requests screen, you can narrow the report by date, priority and system. Managers separate the requests that need their attention from the general list.
  2. See the distribution in chartsCharts show how requests are distributed. You can see which request types stand out in the selected period, and the team evaluates its workload based on the records.
  3. Review the details in tablesDetail tables let you examine the requests shown in charts record by record. Managers see the work behind the overall distribution and evaluate it together with the related request.

When work status no longer has to be compiled by asking people, teams spend less time preparing reports. Managers see pending work earlier, and employees can track which stage their request is at. Addressing delays and keeping users informed becomes easier.

Work that starts before the ERP

Capture data where the work happens. See it before it reaches the ERP.

A purchasing need, a field report or an audit result first takes shape in an employee’s hands. With PaperWork electronic forms, you collect this information via mobile or web, from the field and the office. Because business intelligence connects directly to form records, you do not have to wait for an ERP record to report on the data.
Example: a purchase request from the field

The employee enters the request from a phone or web form. Material, quantity, site and need date are captured at the source of the work.

The form content describes the need. The approval step and waiting time show how the work is progressing.

See needs early

Review requests not yet transferred to the ERP by site, material and need date. The procurement team can see upcoming needs before approval is complete.

Do not collect the same information twice

The information employees enter in the form also feeds the report. There is no need to request it again by email for management and copy the replies into a spreadsheet.

Track content and performance together

See how much of each material was requested while also tracking whose approval the request is waiting on. The point of delay becomes as visible as the outcome of the work.

Problems it solves

Which Problems Does PaperWork BI Solve?

Late Reports

View current operational data in real time instead of manually prepared weekly or monthly reports.

Hidden Bottlenecks

Identify which steps processes are waiting at, which approvals are delayed and where target times are exceeded.

Unbalanced Workload

See the open work assigned to employees and teams. Spot overload early and manage task distribution more evenly.

Unmeasured Process Performance

Measure KPIs such as completion time, waiting time, SLA compliance, transaction volume and return rate.

Fragmented Reporting Tools

Manage your entire operation on one platform instead of using separate applications for process management, tasks, forms and reporting.

The Gap Between Insight and Action

Turn the improvement areas you see in reports into trackable actions with PaperWork workflows, tasks, alerts and notifications.
Report the way you work

Do not settle for a single report.

Build as many reports, dashboards and dynamic dashboards as you need. Present the same process data in different views for management, departments or users. When you change a filter, charts and detail records narrow down together.

Build your dashboard
Open tasks4Sample KPI
Team workload
Task details
Purchase requestManager approval
Quality reportEvaluation
IT requestAwaiting resolution

Click the components to build the sample dashboard.

Screens from inside the product

Reports, charts and transaction details in one place.

On PaperWork screens you can use filters, different chart types and detailed tables together. From KPI tracking to individual audit rows, build the view that fits your work.
KPIs and process performanceCompletion, target time and cycle indicators on the same screen as the work list.
360° process view

See the status. Find the cause. Measure the result again.

Monitor current performance with business intelligence. With Process Analytics, investigate the causes of waiting, repetition, workload and deviations using real process data.

Used together, they let you monitor company processes in real time with real data. In this 360° view, identify the bottleneck, evaluate the AI-powered recommendation, launch the improvement task and measure its impact again.

Explore Process Analytics

Example: work is piling up at budget control. The dashboard shows the pending step.

Sample improvement cycle

Benefits

What Does PaperWork BI Deliver?

Real-Time Operational Visibility

Monitor in-progress, pending, delayed and completed work from a single screen.

Faster, More Reliable Decisions

Make decisions based on data coming straight from the system instead of outdated spreadsheets.

Continuous Improvement

Continuously improve your processes by identifying bottlenecks, repetitions, delays and capacity issues.

Better-Balanced Resource Use

Compare workload by person, team, department or process, and allocate resources where they are needed.

Less Manual Reporting

Reduce the effort of merging Excel files, collecting data and preparing periodic reports.

Lower Technology Complexity

Reduce the need for a separate BI application and an extra data transfer layer for operational data created in PaperWork.

Shared, Reliable Data

Ensure that management, process owners and teams all work from the same up-to-date indicators.

A smoother user experience

Employees see their own open work and target times. Chasing status by email and phone decreases, and user satisfaction increases.
Roles

The Right View for Every Role

  • Senior management monitors company-wide process performance and critical indicators.
  • Process owners see bottlenecks, time overruns and improvement areas.
  • Department managers track team workload, transaction volume and task performance.
  • Operations teams view open work, priorities and target times.
  • Quality, risk and audit teams measure nonconformities, actions, risks and closure performance.

Every user sees the information they need without getting lost in complex reports.

Business intelligence as standard

Do not start a new system project just for reporting.

PaperWork Business Intelligence comes standard with the product. You do not need to invest in another reporting system to report on PaperWork process and form data.

You get a more detailed view of what lies ahead for the business: open work volume, team load, delayed steps and target times become the basis for your decisions. You can evaluate capacity and priorities based on the current situation.

Same platform, same data: from where the work is created all the way to management.

  1. Form
  2. Process
  3. Task
  4. Report
  5. Decision

Build reports and dashboards to fit your needs, and review the related record, chart and transaction history together.

FAQ

Frequently Asked Questions

Is PaperWork BI a separate business intelligence product?

PaperWork BI is a native part of the PaperWork platform. Data from forms, workflows, tasks and process performance is reported within the same platform and can be monitored in real time on dashboards.

What data can we report on with PaperWork BI?

You can report on electronic form data, workflow steps, approval times, pending work, completed tasks, SLA performance, workload, transaction volume by department and process KPIs.

Does PaperWork BI require separate data transfers?

Process and form data created in PaperWork can be reported directly. As a result, many operational reports no longer require extra data migration, manual Excel preparation or collecting data from different systems.

Can business users build dashboards and reports?

Yes. With its drag-and-drop structure, PaperWork BI makes it easy for business users to build their own dashboards and reports. This reduces dependence on IT teams for every new reporting need.

What problems does PaperWork BI solve?

It solves problems such as late reports, manual Excel work, hidden bottlenecks, unmeasured workload, difficulties in SLA tracking and the inability to monitor process performance in real time.

What does PaperWork BI offer managers?

Managers can track in-progress, delayed and completed work from a single screen. They can see in real time where processes slow down, which teams are overloaded and which KPIs are deviating from targets.

Can reports be shared automatically?

Yes. Reports can be generated automatically at set times, shared by email and exported in different formats. This reduces the burden of periodic reporting.

Does PaperWork BI only show historical data?

No. PaperWork BI helps you monitor not only past performance but also ongoing operations. Pending work, delayed tasks and processes at risk of breaching SLAs can be tracked in real time.

Can PaperWork BI be used for process improvement?

Yes. Delays, recurring bottlenecks, busy work steps and performance issues become visible. This data provides a strong foundation for continuous process improvement.

Does PaperWork BI replace other BI tools?

PaperWork BI is designed to report quickly and in an integrated way on the operational process data created in the PaperWork platform. It can work alongside your existing enterprise BI architecture or be used directly for process-focused reporting needs.

Which departments is PaperWork BI suitable for?

Procurement, finance, human resources, quality, customer service, IT, legal, administrative affairs, risk, audit and operations teams can all measure and track their own process performance with PaperWork BI.

What is the biggest difference of PaperWork BI?

Its biggest difference is that reporting sits inside the process, not outside it. Where data is created, analyzed and turned into action all comes together on the same PaperWork platform.

Contact Us

Which work are you still waiting on a report to see?

Let’s pick one of your invoice approval, procurement, quality or IT request processes. We will show you together how the data appears on the dashboard and which decisions it makes easier.

What happens next?
  1. 01

    We find a time that suits you.

  2. 02

    We hold an introductory meeting.

  3. 03

    We run a demo tailored to you.

Request a Free Demo