Customer Support Services
We strive to make our support services as easy and well organized as possible for you. Please use the contact details below only for technical support requests.
Frequently Asked Questions
What do customer support services cover?
They cover technical troubleshooting, platform usage support, configuration help, update guidance and best-practice consulting.
How are software updates delivered?
Updates are released regularly. Release notes are shared before each update. Updates are first applied to the test environment and then moved to production, with guidance from the support team.
How can I reach the support team?
You can reach us by phone (+90 216 384 0751), by email, or by creating a ticket in the online support center. A knowledge base and video guides are also available.
Does PaperWork offer training support?
Yes, Baykuş Academy has offered free training since 2018. Video courses and hands-on workshops help you build platform expertise.
Let’s Make Your Processes Smarter Together!
Let’s explore how PaperWork’s low-code BPM, document management, ERP integration and AI solutions can be used in your organization.
- 01
We find a time that suits you.
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We hold an introductory meeting.
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We run a demo tailored to you.