The Shortest Path to Your Corporate Memory
In most companies, information is rarely lost. It is just scattered.
Documents on file servers, websites, portals, procedures, user manuals, contracts, training materials and knowledge bases make up an organization's valuable memory. But when this information sits in different places, employees waste time finding the right answer, the same questions get asked again and again, and decision-making slows down.
Query Insight turns the corporate knowledge in websites, portals and document folders into a RAG-based question-and-answer experience. It semantically learns the sources you define, interprets questions to answer them, and shows the sources each answer is based on.
Employees can focus on their work instead of searching for information.
Which Problems Does Query Insight Solve?
Scattered Information Sources
Query Insight brings this scattered information together in a single intelligent knowledge layer.
Time Lost Finding Information
Query Insight shortens this process. Users ask their question in natural language; the system evaluates the relevant sources and produces a clear answer.
Repetitive Support and Information Requests
Query Insight reduces these repetitive information requests and lets expert teams spend their time on more valuable work.
Lack of Trust in Answers with Unclear Sources
This makes answers not only fast but also verifiable and reliable.
Risk of AI Hallucination
This approach is a major advantage in areas where accuracy is critical, such as quality, legal, compliance, HR and technical operations.
Why Query Insight?
Because companies no longer just need to store more documents. What they really need is fast, reliable and source-backed access to the information inside those documents.
Query Insight turns your corporate knowledge from content you search into a structure that answers.
Wherever your information is, Query Insight makes it accessible, interpretable and reliable.
Let Your Knowledge Sources Talk with Query Insight
Websites, portals and document folders become accessible knowledge sources of your corporate memory.
Query Insight semantically learns the digital sources you define, interprets questions to answer them, shows the sources each answer is based on, and speeds up access to information.
Websites
Crawls internal or external web content, learns the page content and uses it as a knowledge source for questions.
Portals
Reads information from HR, quality, intranet and operations portals to give employees fast access.
Document Folders
Uses PDF, Word and similar documents in file server folders as sources.
- 01
Documents
- 02
Websites
- 03
AI Analysis
- 04
Source-Based Answer
- 05
Integration
You Ask, Your Corporate Memory Answers with Query Insight AI
Evidence-Based Answers
Answers questions only from the defined sources and shows the source link and reference.
Hallucination-Free Approach
Does not make up answers to questions outside its sources; clearly says "I don't know" when needed.
Flexible Deployment
Can be deployed on-premises or used in the cloud through AI servers at Bulutistan.
Make Corporate Memory Searchable and Interpretable
- Point it to your website, portal and file server folders; it learns their content.
- Interprets questions to answer them and shows the source of each answer.
- Clearly says "I don't know" for questions outside its sources.
- Reduces support workload and increases employee productivity.
What Does It Offer Companies?
Speeds up access to information
Employees no longer need to know which file, folder or portal page to search. They ask their question in natural language and quickly get a source-backed answer.
Makes corporate memory accessible
Documents, procedures, contracts, manuals and web content built up over the years are no longer just stored files. Query Insight turns this content into a living knowledge source employees can use.
Reduces support workload
Repetitive internal support, procedure, product information, HR and operations questions can be answered through Query Insight, reducing the operational load on support teams.
Improves decision quality
Teams that reach the right information quickly make faster and safer decisions. Being able to see the source of an answer builds trust, especially in critical decision processes.
Keeps knowledge from depending on individuals
In organizations, important knowledge often stays in certain people's experience, team folders or past correspondence. Query Insight makes this knowledge accessible within authorization limits, so corporate memory no longer depends on individuals.
Works with PaperWork or on its own
Together with the PaperWork Document Management infrastructure, Query Insight delivers a powerful enterprise knowledge management experience. It can also be deployed as a standalone RAG-based question-and-answer application.
It can be used through services from chatbots, web portals and other enterprise applications.
Where Can It Be Used?
Human Resources
Offers a Q&A experience over leave policies, benefits, work rules, onboarding documents and the employee handbook.
Example: “How is my annual leave entitlement calculated based on my length of service?”
Quality and Compliance
Procedures, instructions, audit documents, quality standards and nonconformity processes can be queried quickly.
Example: “Which quality procedure should I apply in this situation?”
Legal and Contracts
Source-backed answers can be generated from contract clauses, addenda, regulatory documents and internal legal notes.
Example: “How many days' notice does this contract require for termination?”
Procurement
Supplier documents, quotation terms, procurement procedures and approval rules can be found quickly.
Example: “What is the purchase approval limit for this product group?”
Customer Service
Product information, service policies, warranty terms and FAQ content can be made available to customer representatives or chatbots.
Example: “How does the warranty process work for this product?”
Frequently Asked Questions
What is Query Insight?
Query Insight is a RAG-based question-and-answer application that learns from the digital sources an organization defines. Users ask questions in natural language; the system generates the answer from the relevant sources and shows the sources the answer is based on.
What problem does Query Insight solve?
It makes scattered corporate knowledge accessible. It turns information on file servers, portals, websites and documents into a structure employees can easily query.
Which sources can be used?
Websites, portals, document folders on file servers, PDF, Word and Excel files, procedures, contracts and user manuals can be used as sources.
Does it show the sources of its answers?
Yes. Query Insight shows which sources its answers are based on, so users see not only the answer but also the document or content behind it.
What happens if a question is asked that is not covered by the sources?
Query Insight does not make up answers for information that is not in the sources. If there is not enough information, it clearly tells the user.
How is Query Insight different from a traditional search engine?
Traditional search engines return a list of results. Query Insight understands the question, evaluates the relevant sources, generates an interpreted answer and shows its sources.
Does it work with PaperWork?
Yes. It can be used together with the PaperWork Document Management infrastructure. It can also be deployed as a standalone solution.
Can it be used within a chatbot or portal?
Yes. Query Insight can be integrated into chatbots, web portals and enterprise applications through API services.
Can it run on-premises?
Yes. Query Insight can run on-premises, so corporate data stays within the company environment. If needed, it can also be used through AI servers in the cloud.
Which departments can use it?
HR, quality, legal, procurement, customer service, technical support, operations, training and management teams can all benefit from Query Insight.
Let’s Make Your Processes Smarter Together!
Let’s explore how PaperWork’s low-code BPM, document management, ERP integration and AI solutions can be used in your organization.
- 01
We find a time that suits you.
- 02
We hold an introductory meeting.
- 03
We run a demo tailored to you.