Process Design
PaperWork Process Design is a low-code process automation solution that lets organizations design, test and deploy workflows with visual drag-and-drop tools, without writing code. By setting up tasks, approval steps and interactions with enterprise systems on a single platform, it accelerates digital transformation.

Ticket User
Freedom for users outside your company!
PaperWork’s ticket user feature is a free user type that lets people outside your company take an active role in workflows and document-related operations. With a ticket user, external parties can fill out any form sent from within the company and upload documents.
Watch: Smart Solutions - Signing Contracts with a Ticket User
Rule Engine
Change the rule, and related forms and workflows update automatically!
The PaperWork platform includes a fully integrated rule engine. Checks performed in workflows and electronic forms, constants, lists, tables and rules that require coding are gathered in a central library. When a rule component in the library changes, the entire system runs on the new parameters without any changes to forms or workflows. The rule engine shortens workflow customization time and lowers support costs.
Dynamic Document Generation
The easiest way to generate documents!
During a process, dynamic document templates automatically produce the required document using data from forms. This happens without writing code, thanks to a ready-made document generation activity added to the design with drag-and-drop. For example, in a customer complaints process, when a user enters the complaint response on the form at a given step, the system automatically generates the reply letter to the customer from the information on the form. It sends the resulting document to the customer by email or as a download link, according to the defined rule, and then archives it among the customer's documents in the document management system.
Watch: Low-Code - Generating Documents Automatically from Templates Without Code
Native Mobile App
Wherever you are, PaperWork is there!
With our native mobile app, processes and documents are easily accessible even when you're out of the office. Employees start new work, approve and revise documents and complete assigned tasks from any environment and device with our advanced mobile forms. Push notifications help users get to their assigned tasks quickly.
Watch: Starting a "Fault Reporting Process" from the Mobile, Outlook and Web user interfaces
Frequently Asked Questions
What is BPMN 2.0 and why is it used?
BPMN 2.0 is an international notation language for visually modeling business processes with standard symbols. It lets technical and business teams speak the same language. PaperWork’s designer is BPMN 2.0 compliant and supports standard modeling.
Do I need technical knowledge to design processes?
With PaperWork’s visual designer, you can design your processes with drag-and-drop, without writing code. Business analysts and department managers can take part and design directly.
Do the designed processes work on mobile devices?
Yes, all processes and forms are responsive and run smoothly on mobile devices. Approvals, form filling and document viewing can all be done from smartphones.
What does a business rule engine do?
It lets you define decision points without coding. For example, a rule such as "requests over 100,000 TL go to the general manager for approval" is managed centrally and can be changed without touching the process design.
How is SLA tracking handled in process design?
An SLA is defined for each step. When a deadline is exceeded, automatic notifications and escalations kick in. SLA compliance rates are monitored in real time on the dashboard, and management is kept informed.
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Design, Test and Run Processes without Code
The PaperWork Process Designer is your gateway to a world where you can design, implement and run automated processes without the need for coding.
Deploy Across Crucial Business Systems
Quickly deploy automated workflows across the systems of record, content repositories and communication channels that are crucial to your business. Our Process Designer integrates seamlessly with your existing infrastructure.
Support at Every Step
Our team of process experts is ready to support you at every step of your process transformation journey. From initial setup to ongoing optimization, we are here to help you succeed.
Design Quickly and Intuitively
Get your automated process up and running fast with our user-friendly, drag-and-drop designer canvas. Easily conceptualize, visualize and iterate on your workflows.
Build Advanced Workflows in Minutes
Design workflows that progress tasks and interact with enterprise systems, all with clicks, not code. Our drag-and-drop visual design tools take you from concept to deployment in days, not weeks or months.
Automate Every Step
Automate every step of complex, end-to-end business processes with integrated components for forms automation, robotic process automation, document generation and e-signature. With PaperWork, you have all the tools you need in one place.
Process Designer Features
Intuitive Form Wizard
Instantly design and automate forms with an intuitive drag-and-drop builder. Create modern, responsive forms that adapt to any device and any screen size.
Visual Workflow Designer
Map out your processes with ease using the visual workflow designer. Build the perfect sequence of actions, including parallel branches and conditional steps.
Dynamic Task Assignments
Assign tasks to users dynamically based on data, roles or organizational structure.
Real-Time SLAs and Notifications
Stay on top of your processes with fixed or formula-based SLAs and notifications. Ensure process compliance and meet your service level agreements with time-based escalations and notifications.
Advanced Access Control
Maintain security and privacy throughout your processes. Protect your data and processes with role-based access control.
No-Code Integrations
Integrate with other business applications without writing a single line of code. Our visual click-and-configure components make it easy to connect to SOAP and REST web services.
Mobile-Ready Design
Access your processes anytime, anywhere. Manage your workflows on the go, ensure business continuity and improve response times.
Process Versioning
Easily manage and track different versions of your processes. Roll back changes and keep a clear history of your process evolution.
Let’s Make Your Processes Smarter Together!
Let’s explore how PaperWork’s low-code BPM, document management, ERP integration and AI solutions can be used in your organization.
- 01
We find a time that suits you.
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We hold an introductory meeting.
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We run a demo tailored to you.
