Frequently Asked Questions

The PaperWork Low-Code Platform enables businesses to develop and deploy new applications quickly. People without coding knowledge can accelerate application development using visual development tools, wizards and prebuilt components. As a result, businesses can respond faster to changing market demands and shorten their time to market.

PaperWork's investment in artificial intelligence began in 2021 with the strategic acquisition of an AI company and its technical team. This step laid the foundation for developing Agentic AI-based artificial intelligence products.

Query Insight is designed to read and understand all the documents, websites and portals a business designates as sources. Using advanced artificial intelligence technologies, it answers questions quickly and accurately, eliminating manual data searches, emails and phone calls.

This product finds personal data in documents and masks it automatically in line with KVKK (Turkish Personal Data Protection Law), ensuring compliance with personal data protection regulations.

Intelivus is an innovative solution that automatically classifies electronic and scanned documents and captures key information. It automates document processing operations.

With WhatsApp integration, it becomes easy to collect data and move workflows onto PaperWork for processes such as occupational health and safety, nonconformities, near misses, leave requests, expenses, overtime and suggestion collection, even in challenging environments such as manufacturing. As a result, all employees, whether white-collar or blue-collar, can take part in business processes more effectively.

Yes, you can obtain the consulting services needed to implement the PaperWork platform from our solution partners or directly from us.

Since 2018, Baykuş Academy has been providing free training that enables our customers to build their own process and document management implementations on the AI-powered, low-code PaperWork platform, without depending on anyone. The training is comprehensive and hands-on. For more information about the training program: Baykuş Academy.

In addition, in collaboration with the Women in Technology Association (Wtech Academy), the same training is held every 2 months for people who want to build a career as business analysts.

Every process customized through coding is very costly and time-consuming once operating and support costs are taken into account. Changing the process is also quite laborious, which makes it hard for the company to adapt its processes to new conditions as things change. Writing processes for ERP, building processes for procurement, contracts and the suggestion system, customizing processes for HR, developing processes for the quality system... The list is endless.

The money and resources you spend on customizing processes, building integrations and developing mobile apps across different applications have no limit. With PaperWork's low-code wizards and HTML5-based graphical form and workflow design tools, however, you can speed up process customization and reduce your costs. Easily create the interfaces and workflows your business units need by drawing and dragging and dropping.

PaperWork exchanges data with the Robusta RPA virtual robot through a connector, without writing code. This way, both people and virtual robots are assigned tasks on the same flow. With this integration, RPA robots work as an integrated part of PaperWork workflows to perform specific tasks. During the process, many routine operations that employees would otherwise perform are carried out automatically by Robusta RPA robots. The digital workforce of employees and RPA robots works in harmony on the same process, delivering savings, efficiency, speed and quality in operations that used to be time-consuming and costly.

Yes, with PaperWork's advanced responsive electronic forms and BPM tool, you can manage any kind of workflow in the system. It brings all document- and process-related operations onto PaperWork. You do not need to buy separate applications for different process needs. Your operating, support and licensing costs go down. By integrating PaperWork with your ERP, you can easily reduce the cost and time of ERP customization.

PaperWork monitors and measures every step of your processes. Monitoring the workload on each person, tracking completion times and identifying problematic steps allow processes to be revised in the most efficient way. Alerts are sent when target times (SLAs) are exceeded. The system automatically activates a plan B to keep the process from stalling. The Analytics module produces dashboards and reports, letting you monitor in real time whether work is completed within target times, workload status and KPI data. Processes become transparent, and operational efficiency and customer satisfaction increase.

The low-code features of the PaperWork platform and the comprehensive, hands-on, free training offered at Baykuş Academy were created so that our customers can build their own implementations without depending on anyone.

Supporting low-code and citizen developer standards, our solution enables customers to customize processes on their own without needing us. PaperWork has technologies that reduce the need for coding. With the parametric form wizard and the BPMN 2.0 flow design tool, you can create even the most complex processes and forms yourself, without depending on us.

At Baykuş Academy, our training center established for this purpose, we train our customers' PaperWork experts through free, hands-on courses.

Yes, PaperWork has a native workflow and document management app built specifically for iOS and Android. Once you design a workflow and its forms, they also work on mobile without any extra steps. Data and documents can easily be collected from the field with mobile forms and brought into the process. Notifications sent by PaperWork appear as push messages on mobile devices. For example, when you detect a nonconformity, you can open the PaperWork app on your phone, take a photo and fill in the CAPA form to start the process. Our HTML5 web application also works on mobile devices.

Our user interfaces are highly diverse:

• Responsive web
• Native mobile
• SAP module
• Outlook module

PaperWork's end-user interfaces and the design interfaces used by administrators are an HTML5 responsive web application. To maximize ease of use, our workflow also runs inside Outlook and SAP. Similarly, our document management solution can run directly inside SAP R/3 and S4 HANA.

Yes. When you define and embed the HTML5 responsive forms you design into a web or desktop application, the design and buttons work fully from within that application. This way, PaperWork collects data through forms running inside other applications and feeds it directly into the workflow.

Yes, the PaperWork platform consists of an integrated document management and workflow application running on an SDK. It manages millions of documents and tens of thousands of transactions simultaneously with high performance. Document versioning, full-text search, history tracking, document sharing via links, scanning/indexing interfaces, search by index data, and document-, folder-, person-, group- and role-based authorization are some of the system's features.

Yes, through integration, any application can upload and view documents in the system using the content services of the Content Server. This way, all documents are managed by PaperWork from a single point, and they are no longer scattered across different applications.

The PaperWork platform supports all integration methods. There is no application it cannot exchange data with. Systems that talk to each other increase efficiency.

• Web service
• Database connection
• Method (.NET DLL)
• Interface integration via SDK
• Active Directory, LDAP, User list
• Connectors (no-code integration, SAP, LOGO, Robusta, KONZEK MES, CPM, e-invoice)