
| Tele.com, Tolga EŞİZ, General Manager Tele.com Magazine, October 2017 Issue:141, Click here |
"The strategies of ERP solution providers are very important. An ERP system that works integrated with specialized applications is unbeatable, indispensable, and fully meets customer needs."
"Industry 4.0", today's popular topic, will sooner or later accelerate digital transformation in Türkiye. Türkiye is trying to follow this transformation, albeit late. Put simply, Industry 4.0 means making the entire operation as efficient as possible with the help of technology and technological devices. It can also be defined as doing more work with fewer human resources. ERP systems are also part of this transformation.
We cannot talk about increased efficiency without using technology and its possibilities correctly. The key point here is to solve each need on the right platform.
In today's modern world, organizations face an intense bombardment of information as they work. ERP systems are expected to control and make sense of this flow of information. This expectation is both right and wrong. Modern ERP systems are built to integrate with all kinds of applications. Ease of integration is a must for an ERP system. Expecting ERP to handle every job is one of the biggest mistakes. There is a Turkish saying that explains this very well: "A stone is heavy in its own place"…
ERP should perform mechanisms such as costing and inventory control. In other areas of need, it should work integrated with other applications. The result is a highly efficient ecosystem that fully meets customer needs. The strategies of ERP solution providers are very important here. Many ERP solution providers in Türkiye follow the idea of "I should develop it" wherever the customer has a need. This attitude prevents an ecosystem from forming and also weakens the global competitiveness of our ERP solutions. An ERP system that works integrated with specialized applications is unbeatable and indispensable. It is a system that fully meets customer needs.
Process efficiency should be at the top of a business's strategic goals. Expecting it from the ERP system alone is both wishful thinking and a misuse of time and resources. Integrating ERP systems with solutions that deliver process efficiency is one of the essentials of the Industry 4.0 transformation. To accelerate these transformations and maximize customer satisfaction, local ERP solution providers in Türkiye should integrate with process applications. Because advanced workflow solutions bring data from different systems into the process, departments always work with "smart, accurate information". The impact of this on efficiency is incredible. Planning an ERP investment without a workflow system will bring many process efficiency problems with it. Processes are constantly updated throughout the year, and they should be. If the aim is to find the most efficient way of working, the whole company should work to make processes efficient.
If you do not have a tool that lets you easily change processes, the existing order simply continues. Nobody interferes with an order that works, even if it is inefficient. The result is low customer satisfaction, falling profits, and growing staff problems due to the inefficient use of resources.
The right workflow system: PaperWork
Part of digital transformation is the digital transformation of processes and content. At the end of process mapping meetings that last for months, decisions are generally made, processes are defined, and implementation is requested. Using ERP, email, and phone calls alone, you cannot track or measure whether your processes work the way you defined them. Your process maps must have a digital counterpart. If you do not have a workflow system, you cannot have full information about your processes. Workflows integrated with your enterprise applications improve teamwork within the company.
PaperWork Workflow connects different applications and employees through processes. It routes work so that it runs as efficiently as possible. With this approach, all the information you need in a process is compiled from other data sources and gathered in the system. That way, you have the right information at the right time. You make the right decisions about your business and make your operation as efficient as possible. PaperWork lets you get the highest performance from your employees in the digital environment. It works miracles in complex processes involving different platforms and applications. It keeps the process running without interruption, makes sense of data as it takes it from where it is created, and routes it to the relevant process. It ensures that operations units always work with accurate, up-to-date content. Users can start workflows in PaperWork from other enterprise applications or mobile devices. In the background, PaperWork is the workflow engine that works integrated with enterprise applications. It gives employees access to the same content regardless of device or application. Do not limit your users. You can manage your workflows with our applications in every environment. Letting employees do their work from the environment where they feel most comfortable increases the success of the system. With our mobile app, web app, and Outlook app, processes and content are on people's phones or computers.
PaperWork Workflow is designed to keep your processes moving without interruption. Many features in PaperWork are designed to move your processes forward quickly: routing the flow to multiple branches, moving to the next step according to a defined rule, tracking the status of a flow after it has passed you, using scripts from a central structure with a code library specific to each flow, defining design and management permissions separately for each flow, finding the desired flow by searching data entered in forms, and letting an authorized user move a flow back or forward to the desired step.
Sources
https://www.ibm.com/think/topics/enterprise-resource-planning
https://www.ibm.com/think/topics/business-process-management
https://dergipark.org.tr/tr/pub/aurum/article/1105039
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