The processes used by the Accounting, Clearing, IT, Internal Audit, Loans and Operations departments will be run through PaperWork. The Account Opening and Customer Information Update processes, covering the Head Office and Branches, will go live first. Account opening requests received by Customer Representatives at branches will be included in the workflow, and after passing through the required approval steps, the account will be opened by the operations unit.
In addition, thanks to PaperWork's document draft generation feature, contract drafts for customers can be created in PaperWork.
In the next phase of the project, information will be exchanged via web services between PaperWork and the ERP program used by Anadolu Yatırım. Account details opened at the end of the workflow will be sent to the ERP program. This way, employees will no longer need to enter the same information in different programs again and again, and incorrect data entry will be prevented.
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